LAKE FOREST, Calif. — National Monitoring Center (NMC) recently lifted the curtain on a redesigned website in support of its strategic goal to provide an exceptional experience to security dealers and systems integrators through an intensive focus on quality, simplicity and consistency, according to an announcement.
“The primary goal was to enhance value by creating a unified platform that improved visibility, functionality, and ease of access to information,” says NMC President Woodie Andrawos. “This website achieves this and demonstrates NMC’s unwavering commitment to developing opportunity for our dealers.”
The multiphase project involved feedback from dealers and integrators, as well as NMC sales, customer service representatives, engineering, commissioning, onboarding, operations, dealer relations and management teams.
The professional development team used the insights and pain points to identify new opportunities as a clear context for design and navigation.
NMC says its goals for the new website include:
- Simplifying the site by reducing options to the most critical actions allowing users to navigate easily to the appropriate page
- Enhancing, highlighting, and streamlining dealer and integrator tools and resources
- Increase value as a repository of thought-leadership, tools, and apps
- Integrating functionality and features to create a seamless user experience
The new website represents an intuitive market-leading platform that allows users to quickly access information and capabilities that support business growth, according to the announcement.
“The launch of the new website has been hugely successful and will allow our partners to respond to changing and growing monitoring needs with informed agility. It is a new era in the security industry and we are excited to move forward with a platform that complements the new dynamic,” Andrawos adds.
