Montgomery (Ala.) Goes Live With Automated Secure Alarm Protocol

The city joins Morgan County as the second agency in Alabama to implement ASAP to automate communication between central stations and 911 centers.
Published: January 9, 2019

MONTGOMERY, Ala. — Users of monitored home and business security alarms here will benefit from faster, more accurate emergency response as the city becomes the latest municipality to implement Automated Secure Alarm Protocol (ASAP).

Vector Security assisted the city by helping to perform extensive testing prior to the system going live. The protocol technology is designed to automate communication between alarm monitoring central stations and public safety dispatch centers.

Electronic data transmission results in the following benefits for residents and first responders:

  • Less phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch.
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error, and faster responses.
  • Greater accuracy of information transmitted. Electronic transmission of data reduces chances for errors.

Vector Security residential and commercial alarm customers in Montgomery will benefit from improved emergency response times via ASAP.

SSI Newsletter

“What a great way for public safety answering points in Montgomery to head into the new year by improving emergency response for its residents,” says Anita Ostrowski, vice president of central station services, Vector Security. “We’ve come a long way since being the first alarm company to introduce ASAP in Richmond, Virginia in 2012, and we are glad to see the technology make its way into more municipalities across the nation, for the greater safety of our communities. We look forward to helping more agencies go online with ASAP in 2019.”

ASAP was formed in partnership between The Monitoring Association (TMA, formerly CSAA) and The Association of Public Safety, with Vector Security President and CEO Pamela J. Petrow co-chairing the committee.

The City of Montgomery joins Morgan County as the second agency in Alabama to implement ASAP technology.

Nationwide, nearly 50 agencies have implemented, or are in the process of implementing ASAP. For a current list, go here.

Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series