Verkada Updates Command Platform with Numerous Upgrades

The cloud-base security solutions provider’s array of system upgrades are designed to make its platform more robust and user friendly.
Published: February 25, 2025

SAN MATEO, Calif.— Verkada, a developer of cloud-based physical security, has announced a wide range of updates to its Command platform that will make it easier for customers to keep their people and places safe.

To strengthen the entry experience, Verkada has improved the integration of Verkada Guest and Verkada Access Control. Now, the company says, its customers can grant guests temporary, customizable visitor access credentials. The moment a visitor checks in Verkada says organizations can provision a temporary access badge with custom permissions, or they can send a door unlock link that enables a visitor to open authorized doors directly from their phones.

Each credential is unique, time-bound, and exactly matched to the visitor’s needs.  Guests are also now fully integrated with Verkada’s roll call reports. Verkada customers can manage all occupants—both employees and guests—in emergency situations from a single tool.

Verkada also announced several step-change improvements to its Command platform access control solution for large-scale deployments, including support for third-party OSDP door readers and two new APIs that automate access control operations: Programmatic updates to door schedules and the ability to update the doors, schedule, or groups components of an access level from third-party software, eliminating the need to make these changes manually in Command.

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“Today, Verkada’s platform controls access for more than 3.7 million users and checks in more than 1.5 million visitors every month,” comments Brandon Davito, senior vice president of product and operations at Verkada. “We know that security starts at the door, so we’ve made significant investments in our platform that will both strengthen and simplify the entry experience for our customers – especially for organizations managing access in enterprise environments.”

More Command Platform Updates from Verkada

Verkada also announced a range of additional product and platform updates that include:

More flexibility and functionality with Verkada Alarms: Building on its Alarms offering, Verkada introduced a new Wireless Hub and Wireless Hub repeater to help organizations scale wireless alarm coverage across sites of any size. Verkada asserts that customers can also now badge-to-disarm their alarms, which prevents false alarms caused by employees; dealers can set line-crossing triggers, which can detect trespassing while screening out passerby traffic, and dealers can set partition-based alarms, which allows organizations to have different alarm responses depending on the trigger. To improve incident response, Verkada has also updated its Command platform live incident page to provide more context and control during an alarm, including the ability to dispatch police in one click.

Broadened video search tools: With History Player Search, Verkada customers can now access a comprehensive overview of all sightings of an individual with a single click, which it says is another way to streamline and optimize investigations. Verkada also reimagined the search interface in the Command platform to give security teams an even more granular list of search attributes that includes the makes and models of vehicles, to bumper stickers and even vehicle body damage to surface people and vehicles of interest in even less time.

Continued commitment to interoperability: Verkada’s Command Connector is now officially recognized as an Open Network Video Interface Forum (ONVIF) Profile S conformant client. In addition, Command Connector can now also ingest feeds from RTSP-compatible cameras that are not ONVIF Profile S conformant, bringing the number of compatible video security camera models to over a 1,000. Verkada indicates this compatibility helps to ensure that even more organizations can bring legacy, non-Verkada cameras into its cloud platform in minutes as they migrate to Verkada’s Command platform.

Even more flexible security deployments: Verkada’s new WiFi Gateway will enable customers to deploy a range of Verkada devices anywhere with power and Wi-Fi, making installation simple in hard-to-wire locations like parking lots, fence lines, and school grounds.

Enhanced privacy features: Building on its privacy features and permissions, the Command platform’s new Person of Interest Only Face Search limits the application of facial recognition technology to only images matching a predefined user list of Persons of Interest (POI). When enabled, all other facial recognition detections not in the POI list will not be stored.

Streamlined management for organizations operating at scale:  Other Command platform updates from Verkada include its new user and license management tools that it says empowers large, multi-site enterprises to more efficiently streamline and delegate operations. With the User Directories feature, organizations can now create regional boundaries for users and permissions that mirror their organizational structure, allowing local IT teams to manage their specific user base while central IT teams maintain oversight.

Expanded line of next-generation Dome cameras: Verkada’s Command platform 5MP CD43 and CD53 dome cameras include advanced image sensors with enhanced low-light viewing capability and expanded IR range for nighttime monitoring, as well as onboard storage of up to 365 days’ retention and nearly 3x optical zoom capabilities for the CD53.

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